NYCAP3D LLC PRIVACY POLICY
1. Introduction
NYCAP3D LLC ("we," "our," or "us") is committed to protecting the privacy and security of your personal data. This privacy policy ("Policy") outlines how we collect, use, and disclose personal data when you use our 3D scanning services, visit our website, or interact with us through other means. By engaging our services or accessing our website, you agree to the terms of this Policy.
2. Types of Data Collected
We may collect the following types of data from you:
Personal Information: This may include your name, email address, phone number, postal address, payment information, and other information you provide to us when booking our 3D scanning services or communicating with us.
3D Scan Data: When you engage our 3D scanning services, we may collect data generated from the scanning process, including 3D models, images, and related metadata.
Technical Data: This may include information about your device, internet connection, IP address, browser type, and operating system, collected automatically when you visit our website or use our services.
Usage Data: We may collect information about your interactions with our website or services, such as pages visited, features used, and other actions taken.
3. Methods of Collection
We may collect data from you in the following ways:
Directly from you when you provide information to us, such as when you book our services, create an account, or communicate with us.
Automatically when you use our website or services, through cookies, web beacons, and other tracking technologies.
From third-party sources, such as business partners, service providers, or publicly available sources.
4. Purposes of Data Collection
We collect and use data for the following purposes:
To provide and maintain our 3D scanning services, including processing bookings, delivering final 3D models, and providing customer support.
To improve and optimize our website and services, including analyzing usage trends, troubleshooting technical issues, and enhancing user experience.
To communicate with you, respond to your inquiries, and provide updates about our services, promotions, and events.
To comply with legal obligations, enforce our terms and policies, and protect the rights, property, or safety of our users or others.
To fulfill any other purposes disclosed to you at the time of data collection or with your consent.
5. Legal Basis for Processing
We will only process your personal data when we have a legal basis to do so. The legal bases for processing personal data may include:
Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
Consent: You have given clear consent for us to process your personal data for specific purposes.
Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that such interests are not overridden by your rights and interests.
Legal Obligations: Processing is necessary to comply with a legal obligation to which we are subject.
If you have any questions or concerns about our data collection practices or the legal basis for processing your personal data, please contact us using the information provided in Section 14 of this Policy.
6. Data Use and Sharing
We may use and share your data for the following purposes:
Internal Use: We may use your data for internal purposes, such as analyzing usage trends, improving our services, and developing new features.
Service Providers: We may share your data with third-party service providers who assist us in providing our services, such as hosting providers, payment processors, and technical support services.
Business Partners: We may share your data with business partners or collaborators with whom we jointly offer services or promotions, subject to your consent where required by law.
Legal Compliance: We may disclose your data when required to comply with applicable laws, regulations, legal processes, or government requests, or to enforce our rights or protect the rights, property, or safety of our users or others.
Corporate Transactions: We may transfer your data as part of a merger, acquisition, restructuring, sale of assets, or other corporate transaction, provided that the recipient agrees to respect your privacy rights in accordance with this Policy.
Consent: We may share your data with third parties for other purposes with your consent or at your direction.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required. The criteria used to determine our retention periods may include:
The nature and sensitivity of the data.
The purposes for which we use the data.
The need to fulfill legal obligations or enforce our rights.
Your preferences and instructions regarding data retention.
Once the retention period expires, we will securely delete or anonymize your data in accordance with applicable laws and regulations.
8. User Rights
You have certain rights regarding your personal data, subject to applicable laws and regulations. These rights may include:
Right to Access: You have the right to request access to your personal data and receive a copy of the data we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restriction: You have the right to request restriction of processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, or to have it transferred to another data controller, where technically feasible. Client must incur any fees associated with data transfer.
Right to Withdraw Consent: If we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the information provided in Section 14 of this Policy.
9. Security Measures
We take reasonable and appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures may include:
Encryption of data transmissions using Secure Socket Layer (SSL) technology.
Regular monitoring of our systems for potential vulnerabilities and attacks.
Implementation of access controls, firewalls, and other security mechanisms to restrict access to your personal data.
Training our employees and contractors on data protection best practices and security protocols.
Despite our efforts to safeguard your personal data, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data.
10. International Data Transfers
Your personal data may be transferred to, stored, and processed in countries outside of your own, where data protection laws may be different from those in your jurisdiction. By providing your personal data to us, you consent to such transfers, storage, and processing. We will take reasonable steps to ensure that your personal data receives adequate protection in accordance with applicable laws and regulations.
If you have any questions or concerns about the security of your personal data or our data processing practices, please contact us using the information provided in Section 14 of this Policy.
11. Cookies and Tracking Technologies
We may use cookies, web beacons, and other tracking technologies on our website to collect information about your browsing activities and preferences. These technologies may be used for purposes such as:
Analyzing website traffic and usage patterns.
Personalizing your experience by remembering your preferences and settings.
Providing targeted advertisements or content based on your interests.
Monitoring the effectiveness of our marketing campaigns and communications.
You may choose to disable cookies or opt out of certain tracking technologies through your browser settings or by using third-party tools. Please note that disabling cookies may affect your ability to access or use certain features of our website or services.
12. Third-Party Links
Our website or services may contain links to third-party websites, products, or services that are not owned or controlled by us. This Privacy Policy applies only to our website and services, and we are not responsible for the privacy practices or content of third-party sites or services. We encourage you to review the privacy policies and terms of use of any third-party sites or services that you visit or interact with.
13. Updates to the Privacy Policy
We may update or revise this Privacy Policy from time to time in response to changes in legal or regulatory requirements, industry standards, or our business practices. When we make changes to the Policy, we will post the updated Policy on our website and update the "Last Updated" date at the top of the Policy. We encourage you to review the Policy periodically to stay informed about how we collect, use, and protect your personal data.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your personal data, please contact us:
Email. info@nycap3d.com
We will respond to your inquiries and requests in a timely manner and in accordance with applicable laws and regulations.
15. Compliance with Laws
We are committed to complying with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, and other relevant laws and regulations in jurisdictions where we operate. If you believe that we have not complied with applicable data protection laws or regulations, you may have the right to lodge a complaint with the relevant supervisory authority.
Thank you for taking the time to review our Privacy Policy. By using our website or services, you acknowledge that you have read, understood, and agreed to the terms of this Policy.